Shipping policy

Shipping Policy

Thank you for shopping with Adoria! We are committed to providing fast, reliable, and secure shipping for all orders.

Processing Time:

  • Orders are processed within 1-2 business days (Monday to Friday, excluding holidays). Please allow additional time for processing during high-demand periods or promotional events.

Shipping Rates:

  • Shipping costs are calculated at checkout based on your location and the size of your order. We offer a variety of shipping options, including standard and expedited services.

Shipping Methods:

  • We use trusted carriers such as USPS, UPS, FedEx, and DHL to ensure your order arrives safely and on time.
  • Standard shipping usually takes 6-10 business days.
  • Expedited shipping options are available at checkout for faster delivery.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number to monitor its progress. You can track your order on the carrier’s website or via the link provided in the confirmation email.

International Shipping:

  • We currently offer international shipping to select countries. International shipping fees and delivery times will vary depending on your location.
  • Please be aware that customs fees, import duties, and taxes may apply depending on your country's regulations, and these charges are the responsibility of the customer.

Lost or Damaged Packages:

  • We are not responsible for lost, stolen, or damaged packages once they have been delivered. However, we encourage you to contact the carrier directly for assistance. If you encounter any issues with your shipment, please reach out to our customer service team at info@adoriabrand.com, and we will help you resolve the issue to the best of our ability.

Incorrect Address:

  • Please ensure that the shipping address provided at checkout is correct. We are not responsible for delayed or undelivered packages due to incorrect or missing address information.

Shipping Restrictions:

  • We do not ship to P.O. Boxes or APO/FPO addresses.

Questions or Concerns:

  • If you have any questions about our shipping policies or need assistance with your order, feel free to contact us at info@adoriabrand.com.

Thank you for choosing us!